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Cazeus Casino's Terms And Conditions

What You Need To Know About Wagering Requirements Before You Bet

Before using bonuses or promotional credits, make sure you understand the wagering requirements for each offer. These rules say how many times a bonus amount or its winnings must be wagered before you can take them out. If you don't meet these requirements, you could lose your bonus money or any other winnings. Different types of games help you meet your playthrough requirements in different ways. For instance, slot machines may count for 100%, but table games like blackjack or roulette may only count for 10–20%.

Game Type's Role In Wagering

Game Type Contribution
Slots All of it
Blackjack 10% to 20%
Roulette 10% to 20%
Video Poker 10% to 20%

Look at the minimum bet limits, maximum cashout thresholds, and time limits for meeting the requirements for each bonus. If you try to cash out before meeting these requirements, the promotional balance will usually be taken away. Before you accept the bonus, check the bonus details page to see if there are any restrictions or activities that are not allowed. People often ignore bets that protect or offset risk, like covering both red and black in roulette, or they might lose their bonus progress. Know how much you need to bet and which game activities help you progress the most quickly when you plan your bets. Put games with full contributions at the top of your list whenever you can to speed up the process of reaching playthrough benchmarks.

Limits On Withdrawals And Times For Processing

Players can ask for withdrawals using supported transaction methods, but each one has its own minimum and maximum limits. The minimum amount you can withdraw is €20 per transaction. The maximum amount depends on the payment method chosen. Most options have a limit of €4,000 per day, €16,000 per week, and €50,000 per month. If a VIP client asks for it, they may be able to get higher thresholds, but only after their account is verified and management gives the go-ahead. Usually, requests to withdraw money are looked at within one to two business days. You may need to show proof of identity before the money is released. Once approved, the speed of payment depends on the method: e-wallets usually send money within 24 hours, while bank transfers and card withdrawals can take 2 to 5 business days. It may take longer if the information you give is incomplete or if more checks are needed to make sure you are following anti-money laundering rules. To avoid unnecessary delays in processing, make sure that your account information and payment method are up to date. During the first withdrawal, please quickly provide the requested identification. If the amount of withdrawals exceeds €2,000 within a rolling 30-day period, you may need to provide additional proof. If you send in more than one withdrawal request at the same time, they will be processed one at a time, following the usual limits and times. Depending on the provider, transaction fees may apply. Check the cashier section often to see all the ways you can withdraw money. The methods and limits may change to meet regulatory requirements.

Finding Out What Payment Methods Are Accepted For Smooth Transactions

Check the list of approved transaction options on the site before making a deposit or asking for a payout. Some of the most common payment methods are Mastercard, Visa, Maestro, Skrill, Neteller, ecoPayz, bank transfers, and some cryptocurrencies. There are different minimum and maximum limits for each method. For example, card payments may only be able to be as low as €10 per deposit, while e-wallets may let transactions be as low as €5. Make sure that the channel you choose is registered in your name. Payments from other people are not allowed and could cause your account to be checked. The time it takes to process a transaction can vary. For example, bank transfers can take up to five business days, while e-wallet deposits usually happen right away. When you choose digital coins, blockchain confirmations can slow things down by a few minutes to a few hours. Some ways to pay might not be eligible for certain promotional deals. Always make sure that the way you deposit money is eligible for bonus campaigns. Fees are rare, but check with your bank or provider to see if they charge extra. To keep your finances running smoothly, make sure your personal information is up to date and check the transaction limits in your account dashboard. Some users from certain countries may not be able to use certain financial services because of rules in those areas. For a current list of options based on your registered address, please check with the cashier or support team.

Recognising Countries With Restrictions And Player Eligibility

Check to see if your location is eligible for account creation and real-money play before signing up. Because of licensing rules and agreements with third-party providers, there are geographic restrictions. Any registrations from places that are not allowed will be cancelled, and any winnings will be lost.

Geoblocking

The system automatically stops people from setting up accounts from IP addresses in blocked areas, like the US, France, the Netherlands, and Turkey. It also includes places like Spain, Italy, Denmark, Belgium, Australia, and Hong Kong. Before you sign up, always check the most recent list in the user dashboard or support FAQ.

Only people who are at least 18 years old (or older, depending on local laws) can get in. Documentation for identity and age verification will be required during registration and withdrawal processes.

Multiple Accounts

Any attempt to create more than one profile per person, household, IP address, or payment method leads to immediate suspension. Shared accommodation and public networks are monitored to ensure compliance.

Professional Players, Affiliates, And Vulnerable Users

Self-exclusion rules and restrictions for professional account holders, affiliates, or individuals with known gambling disorders are strictly enforced. Players are responsible for determining local laws and ensuring compliance before participating. Documentation to support residency and eligibility may be requested at any stage. Fraudulent or incomplete information will result in permanent exclusion and possible legal action.

Clarifying Bonus Terms To Maximize Potential Rewards

Before claiming rewards such as deposit matches or free spins, examine the specific rules linked to each offer. Check the validity period–most promotions expire within 7 to 30 days. Use the right method to activate bonuses. This could mean entering a code when you make a deposit or contacting support within a certain amount of time. Look at the different games' contribution rates. Slots usually count for 100%, but table games, poker, or live dealer games might only count for 10–20% or not at all. Trying to meet requirements on games that aren't eligible can cause you to lose your bonus money. When you use bonus credits, make sure to stay within the maximum bet limit. Going over the stated maximum, which is usually set at a certain amount (like $5 per spin or hand), could mean that you don't win. Always check the fine print of the promotion to see how much you can bet. Look for limits on withdrawals. Some welcome packages or free spin rewards may limit the maximum amount that can be cashed out, regardless of how much money you win overall (for example, $100 for no deposit offers). Follow the rules of fair play. Betting patterns that are not allowed, game rounds that are delayed, or bets that are low-risk can all make rewards not valid. To make sure that all of your winnings are still eligible for withdrawal once the requirements are met, only play according to the rules in the bonus policy.

Looking Over The Steps For Verifying Player Accounts

  1. Identity verification is required before making any money transactions or accessing promotional offers in order to keep the environment safe and follow the rules; People are asked to provide valid identification, like a passport, national ID, or driver's license, when they sign up; Additionally, proof of address less than three months old, often a utility bill or official bank statement, must be uploaded.
  2. Submitted documentation is evaluated by a dedicated support team, typically within 24 to 48 hours; To expedite approval, ensure all images are clear and relevant details–such as full name, photograph, and expiry date–are visible; Discrepancies or unclear submissions may cause delays or further requests for information.
  3. Occasionally, supplementary checks may be required to verify ownership of the chosen payment method; This could include a masked copy of a credit card showing only the last four digits, or a screenshot from e-wallet accounts displaying account holder data; During the process, withdrawal requests may be temporarily paused until confirmation is complete, as per regulatory practices.
  4. Once validated, a notification is sent via registered email; Any updates to personal details or payment channels may trigger renewed checks; Retaining account authenticity and preventing unauthorized access relies on accurate information at each stage; Failure to provide genuine verification can result in restricted access or account closure in instances of non-compliance.

Recommendations

  • Prepare digital copies of identification and proof of residence before initiating the sign-up process.
  • Promptly respond to documentation requests, and double-check all details to prevent unnecessary holdups.
  • For further inquiries, reach out to the support team using secure channels listed in the contact section.

Addressing Dispute Resolution And Customer Support Policies

Should a disagreement arise regarding transactions, account status, or gameplay outcomes, registered users are encouraged to initiate the complaint process within 30 days of the incident. Submissions must include a detailed explanation, time-stamped screenshots or transaction identifiers, and contact information. All complaints can be submitted via the official support email or through the live chat feature available in the user dashboard. Upon receipt, the complaints team acknowledges inquiries within 24 hours and strives for resolution within five business days. Issues requiring investigation with third-party providers or payment processors may take up to 21 business days. If the answer isn't good enough, you can ask the compliance department to look into it further. The highest level of review involves working with independent alternative dispute resolution (ADR) organisations that are registered in the European Union. Their decisions are binding for everyone.

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